Last updated: May 2026
This website is operated by Propell Services Pty Ltd ABN 22 615 100 840 ("Propell", "we", "us" or "our"). References to Propell may include its related bodies corporate, including Propell Holdings Ltd ABN 62 614 837 099, where applicable.
These Terms & Conditions govern your access to and use of our website, including any content, forms, tools, portals and related services made available through it (the "Website").
By accessing or using the Website, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Website.
Propell provides finance solutions designed for Australian small and medium businesses. Any lending products or services offered by Propell are subject to separate application, assessment and contractual terms.
Information on this Website is general in nature and is intended to provide information about Propell and our products and services.
Content on this Website is provided for general information only. It does not constitute financial, legal, accounting, taxation or other professional advice.
You should consider your own circumstances and obtain independent advice before making financial decisions or entering into any loan or finance arrangement.
Nothing on this Website constitutes:
All applications are subject to eligibility criteria, verification checks, credit assessment, responsible internal approvals, available funding capacity and our lending policies at the relevant time.
Submitting an enquiry or application does not guarantee approval or settlement.
These Terms & Conditions apply in addition to any loan agreement, finance agreement, commission agreement, broker agreement or other product-specific terms provided by Propell. To the extent of any inconsistency, those product-specific terms will prevail.
Any interest rates, fees, repayment examples, timeframes or product features displayed on this Website are indicative only unless expressly stated otherwise.
They may change at any time without notice and may vary based on applicant profile, loan size, loan term, risk assessment and other factors.
Actual approved terms will be set out in formal loan documentation if an application is approved.
Where this Website refers to fast decisions, same-day funding or similar turnaround times, these outcomes depend on factors including:
Such timeframes are not guaranteed.
Unless otherwise stated, products and services described on this Website are intended for businesses operating in Australia.
You must ensure your use of this Website complies with all applicable laws in your location.
Certain parts of the Website, including broker portals, client dashboards and onboarding systems, may require registration, login credentials or approved access.
You are responsible for:
Propell may suspend, restrict or terminate access to any account, portal or dashboard at any time where we reasonably believe:
Broker entities are responsible for managing their own internal user permissions, including adding or removing authorised users and agents.
Broker portals, client dashboards and related platform functionality are provided to assist with communication, workflow management and account administration.
Information displayed through the platform, including deal status updates, payout balances, repayment information, account details or indicative figures, may be delayed, incomplete or subject to change.
Except where expressly stated otherwise, information made available through the platform:
Formal approvals, payout figures, payout letters, variation approvals and contractual notices will be governed by the relevant loan or product documentation issued by Propell.
Propell may act on and rely upon requests, instructions, submissions or changes made through the Website, broker portal or client dashboard where submitted using valid account credentials or approved authentication methods.
This may include requests relating to:
Submission of a request does not guarantee approval, processing or implementation by Propell.
Propell may require additional verification, documentation or manual review before acting on any request or instruction.
You warrant that any information you submit through the Website is true, accurate, current and complete.
You must not knowingly provide false, misleading or fraudulent information.
We may rely on information provided by you when responding to enquiries or assessing applications.
By using this Website, making an enquiry or submitting an application, you consent to receiving communications from us electronically, including by email, SMS, phone or through online platforms, where permitted by law.
Formal lending documents may also be provided electronically.
Your privacy is important to us. Our collection, use and disclosure of personal information is governed by our Privacy Policy.
By using the Website, broker portal, client dashboard or related platform functionality, you acknowledge that you have read and understood our Privacy Policy and consent to the handling of your information in accordance with it.
Please read our Privacy Policy to understand how we handle your personal information, cookies and related data.
You must not:
Unless otherwise stated, all content on the Website, including text, branding, graphics, logos, layout and software, is owned by or licensed to Propell Services Pty Ltd and/or its related entities.
You may view and download material for personal or internal business reference only. You must not reproduce, modify, republish or commercially exploit Website content without prior written consent.
The Website may contain links to third party websites or services. These are provided for convenience only.
We do not control, endorse or accept responsibility for third party content, websites, products or services.
Your use of third party sites is at your own risk.
We aim to keep the Website available and secure, but do not guarantee uninterrupted, error-free or virus-free access.
We may suspend, withdraw, modify or restrict access to any part of the Website at any time without notice.
Platform outages, maintenance, delays or technical issues may affect submissions, requests, deal status updates or other functionality. If a matter is urgent, users should contact Propell directly.
To the maximum extent permitted by law, Propell excludes all liability for any direct, indirect or consequential loss, damage, cost or expense arising from or in connection with:
Nothing in these Terms excludes any rights that cannot lawfully be excluded under applicable law.
Where you engage a broker, introducer or intermediary, separate arrangements may apply between you and that party.
Any broker commissions or referral arrangements are governed by separate agreements and disclosures.
Propell may approve, reject, suspend or revoke broker or user access to any broker portal, dashboard or platform functionality at its discretion.
Broker entities are responsible for ensuring that all authorised users, employees, contractors and agents accessing the platform comply with these Terms & Conditions and any applicable broker agreement.
We may update these Terms & Conditions from time to time.
Updated terms will take effect when published on this Website. Your continued use of the Website constitutes acceptance of any updated terms.
These Terms & Conditions are governed by the laws of Queensland, Australia.
You submit to the non-exclusive jurisdiction of the courts of Queensland.
For enquiries regarding these Terms & Conditions, please contact Propell through the contact details listed on our Website or as below: